Delivery Information

All deliveries will be left safe if you are out; this is a fresh food, so there will be no re-delivery. If you have delivery or leave safe instructions, please advise us when placing your order. It is your responsibility to ensure that you can receive the parcel on your delivery date or that it can be left safe. If sending a gift, it is your responsibility to notify the recipient of the parcel’s arrival. We cannot accept responsibility for addresses or dates provided incorrectly. A telephone number, preferably mobile, must be provided with the order.

Please note that we may not be able to track the exact location of your parcel nor estimate a delivery time. We will do our best, however, to find out this information for you. Delivery times may vary according to availability and any guarantees or representations made to delivery times any delays resulting from postal delays or force majeure for which we will not be responsible.

Delivery – We aim to deliver within 48hrs. Our delivery days are Tuesday to Friday. We offer special delivery on Saturdays on request.

Local Deliveries (South Wales CF postcodes) our aim is to deliver next day.

National (UK) Deliveries are sent via our courier service and will be delivered within 48hrs depending on location.

When your order is placed you will receive an email confirming your order.

The day before your delivery you will receive an email stating your order has been shipped and will be with you the next day.